Terms of service

Overview

These Terms of Service ("Terms") govern your use of snailsclub.com and purchases from Snailsclub ("Snailsclub," "we," "us," or "our"). By accessing the website or placing an order, you agree to these Terms, subject to any non-waivable rights under applicable law.

Eligibility and Account Information

You must be legally able to enter into a binding agreement in your jurisdiction to make a purchase. You agree to provide accurate, current, and complete information when placing an order and to keep your contact and shipping details accurate.

Products, Sizing, and Availability

We make reasonable efforts to display product descriptions, colors, sizing, and images accurately. Actual colors may vary depending on your screen or device. Product availability, descriptions, prices, and promotions may change without notice, subject to applicable law.

If an item becomes unavailable after an order is placed, we will contact you about an appropriate resolution, including cancellation and refund where applicable.

Prices, Taxes, and Payment

Prices, currency, taxes, shipping fees, and any other charges will be shown during checkout where applicable. You authorize the selected payment provider to process the payment for your order. Orders may be delayed or cancelled if payment cannot be authorized or if fraud or an obvious pricing or listing error is identified, subject to applicable law.

Orders and Cancellations

Order confirmation does not necessarily mean an order has shipped. We may need to verify order details before dispatch. If we cannot accept or fulfill an order, we will notify you and refund amounts paid where required. Once an order has entered fulfillment or shipped, cancellation may no longer be possible; our posted return policy and applicable law will apply.

Shipping, Returns, and Refunds

Shipping estimates, delivery exceptions, and shipping fees are described in our Shipping Policy. Return, refund, and exchange eligibility is described in our Return, Refund & Exchange Policy. Those policies form part of these Terms, but do not remove any mandatory rights provided by applicable law.

Acceptable Use

You agree not to use the website for unlawful purposes, attempt to interfere with its operation or security, submit fraudulent orders, misuse another person's information, or upload malicious code.

Intellectual Property

Website content, branding, logos, product images, designs, text, and other materials are owned by Snailsclub or used with permission and may not be copied, distributed, or used commercially without prior written permission, except as permitted by law.

Third-Party Tools and Links

The store may provide access to third-party tools, payment services, or links. We do not control all third-party services and, to the extent permitted by law, are not responsible for their separate terms, content, or privacy practices.

Disclaimers and Limitation of Liability

To the extent permitted by applicable law, the website and its content are provided on an "as available" basis. Nothing in these Terms excludes warranties, remedies, or liabilities that cannot legally be excluded or limited. To the extent permitted by law, Snailsclub will not be liable for indirect or consequential losses arising from use of the website or a purchase, except where such limitation is prohibited by law.

Indemnity

To the extent permitted by law, you agree to be responsible for losses reasonably arising from your unlawful misuse of the website or violation of these Terms. This section does not apply where prohibited by applicable law.

Governing Law

These Terms are subject to applicable laws and consumer protection rules in the place where the customer resides. Any governing-law or venue rule will apply only to the extent it is legally enforceable and does not remove mandatory consumer rights.

Changes and Contact

We may update these Terms by posting a revised version on the website. Changes apply from the date posted, subject to applicable law.