Short-sleeved Baseball Jacket With Fitted Motorcycle Leather Jacket Style

1. Processing and Delivery Estimates
We aim to deliver orders within approximately 7–8 business days after confirmation and readiness for dispatch. This is an estimate, not
a guarantee; actual timing may vary by destination, carrier, customs, and other factors outside our control. Business days exclude
Saturdays, Sundays, and public holidays. Processing time may vary and, where possible, will be shared at checkout or in order updates.

2. Weather, Public Holidays, and Unexpected Delays
Severe weather, natural events, holidays, carrier disruptions, customs checks, peak-season volume, address issues, or other
circumstances beyond our reasonable control may delay delivery. Such days are excluded from the estimate where applicable. We will
make reasonable efforts to share available updates. Delays do not affect your rights under applicable law.

3. Shipping Destinations and Charges
Available destinations and any shipping charges appear at checkout. Charges may vary by location, order size, service level, or
promotion. Please review them before purchase.

4. Order Confirmation and Tracking
Order confirmation is sent using the contact details provided at checkout. When available, tracking is shared by email or on the
order-status page. Carrier updates may not appear immediately.

5. Address Accuracy and Delivery Attempts
Customers are responsible for providing a complete, accurate shipping address and contact details. If an order is returned, delayed, or
undeliverable due to an incorrect address, failed delivery attempt, or failure to collect it, extra shipping costs or other arrangements

may apply, subject to applicable law.
6. Lost, Missing, or Damaged Shipments
If tracking says delivered but you cannot find the parcel, check with household members, neighbors, building reception, and the carrier,
then contact us promptly. For visible shipping damage or missing items, send your order number and clear photos of the parcel and
product as soon as possible. We will review the information and work with the carrier where appropriate. Your statutory rights remain
unaffected.

7. Customs, Duties, and Taxes
Cross-border shipments may incur customs duties, import taxes, brokerage charges, or other fees depending on the destination and
checkout arrangements. Applicable charges and payment responsibility will be disclosed where required. Please review local import
rules before ordering.

8. Contact Us
For shipping questions or delivery updates, contact Snailsclub at infosnailsclub@gmail.com or visit https://snailsclub.com.

Customer satisfaction matters to us. This policy applies to eligible orders delivered in the United States and Canada, subject
to applicable consumer protection laws.

1. Return, Refund & Exchange Period
Requests must be made within 30 days of delivery. Days 1–15: eligible customers may request a refund or exchange. Days 16–30:
exchange only; no refund except where required by law. Mandatory rights under applicable law are unaffected.

2. Product Condition Requirements
Standard returns and exchanges require original labels and tags attached; the product must be unused, unworn, unwashed,
unaltered, and free of stains, odors, or damage caused after delivery. Pack it securely and provide the order number plus required
photo and video evidence. Products failing these conditions may not qualify. For items received damaged, defective, or incorrect,
see section 3.

3. Damaged, Defective, or Incorrect Products
Request a refund or exchange within 7 calendar days of delivery. Include the order number, clear product/problem photos, a clear
continuous video showing the issue, and packaging/shipping-label photos where relevant. Keep the original packaging until review.
Snailsclub will review the evidence and determine a resolution under this policy and applicable law. Mandatory legal rights are
unaffected.

4. Mandatory Photo and Video Proof
Evidence is required for all requests and should show the complete product, attached labels/tags, condition, reported issue, and
relevant packaging. If evidence is unclear or insufficient, we may request more; send it within 7 business days. If not provided, the
request may be closed and another request for the same issue may not be accepted, except where law requires. Evidence must be
clear, accurate, and not conceal the product condition.

5. How to Request a Return or Exchange
Contact us within the applicable period with your order number, reason, photos, and video. Wait for review and return instructions,
then ship the approved item to the address we provide and send the tracking ID. Processing follows receipt of the tracking ID and
inspection of the returned product. Do not send items to an unconfirmed address.

6. Refund Options — First 15 Days
For eligible requests made within 15 calendar days, choose: (A) Original payment method: approved refunds are processed within
7–10 business days after approval and required return checks; bank/provider posting times vary. Taxes, shipping, discounts, and
other charges are handled under applicable law and the return circumstances. (B) Store voucher: issued for the eligible product
value paid, excluding applicable taxes and delivery/shipping fees, for a future Snailsclub purchase under voucher terms and
applicable law. Once processing begins, the selected option may not be changeable.